Nothing is charged before you fly
We quote the price in writing on WhatsApp once you send the flight number, hotel and passenger count. No card is charged and no deposit is taken to hold the reservation. This is the opposite of how most booking platforms work, where the money leaves your account weeks before anyone in Puerto Plata knows the trip exists.
The reservation stands on the quote alone. If the flight moves, we re-track it and adjust the pickup time — the price you were given does not change because of a delay.
Cash: US dollars or Dominican pesos
Most guests pay the driver in cash at the end of the ride, in whichever currency is easier to carry: US dollars or Dominican pesos (DOP). Round numbers in dollars are simplest — a $35 Sosúa transfer, a $60 run to Cabarete — and drivers carry small change for a $50 or $100 bill.
If you pay in pesos, expect the driver to convert at a rate close to the day's bank rate, not the worse rate posted at airport currency counters. Ask for the figure before you hand over the cash if you want to check the math; drivers quote it plainly and there is no rounding trick built in.
Bank transfer and invoices
If you need to pay before arrival, or if the trip is being expensed, we take a bank transfer and send a receipt in advance. This is the route most corporate bookings use, since an invoice with the company name and trip details needs to exist before finance will approve it.
Ask for the invoice when you request the quote, not after the ride. We can itemise the fare, the vehicle class and the round-trip discount if it applies, which is what most accounting departments ask for.
Tipping
Tipping is optional and never required. Drivers are paid a set wage for the run, and the quoted fare is the full price of the transfer — nothing is withheld from it that a tip is expected to cover.
If a driver helped with heavy bags, a car seat, or waited well past a delayed landing without complaint, a few dollars is appreciated the way it would be with any driver anywhere, but it is not built into the price and nobody will mention it if you skip it.
What the price already includes
The number you are quoted is the whole cost of the trip: tolls on the route, all local taxes, and waiting time if your flight lands late. There is no separate toll receipt to keep and no surcharge added at the car for a plane that landed two hours behind schedule, as long as we were given the flight number to track.
For 7–14 passengers on local routes to Playa Dorada, Puerto Plata city, Costambar, Cofresí, Maimón, Sosúa or Cabarete, add $20 Standard or $40 VIP per vehicle per journey. Larger groups and all longer group routes require a written custom quote. Declare all luggage and child seats before confirming the vehicle.
Round trips: 5% off the combined round-trip price
Book the arrival and the departure together and the combined price of both journeys is reduced by 5% than the one-way rate. A Sosúa round trip runs $67 Standard instead of $70 for two one-way legs; Cabarete is $117 instead of $120.
The discount applies automatically when both journeys are booked in the same message. You still pay however you prefer — cash at each end, or a single transfer covering both journeys if you want one invoice for the whole trip.
One-way rates by zone (round trip: 5% off the combined round-trip price)
| Zone | Drive time | Standard | VIP |
|---|---|---|---|
| Playa Dorada / Costa Dorada | 10–15 min | $30 | $65 |
| Puerto Plata city | 15–20 min | $30 | $65 |
| Costambar | 20–25 min | $35 | $70 |
| Cofresí | 25–30 min | $40 | $79 |
| Maimón / Amber Cove | 30–35 min | $45 | $85 |
| Sosúa | 15–20 min | $35 | $70 |
| Cabarete | 25–35 min | $45 | $85 |
| Río San Juan / Playa Grande | 60–75 min | $110 | $160 |
| Santiago (city or STI) | 60–75 min | $120 | $175 |
| Las Terrenas / Samaná | 2.5–3 h | $210 | $280 |
| Santo Domingo (city or SDQ) | 3.5–4 h | $225 | $300 |
Per vehicle, one-way, one to six passengers, taxes and tolls included. Pay the driver cash (USD or DOP) or arrange a bank transfer with an invoice beforehand.
For 7–14 passengers on local routes to Playa Dorada, Puerto Plata city, Costambar, Cofresí, Maimón, Sosúa or Cabarete, add $20 Standard or $40 VIP per vehicle per journey. Larger groups and all longer group routes require a written custom quote. Declare all luggage and child seats before confirming the vehicle.
Send the flight, get the price in writing
After immigration, baggage collection and customs, leave through the arrivals exit. Your driver meets you outside the arrivals exit with your booking name on a sign. Follow your written pickup instructions; if you cannot find the driver, contact dispatch on WhatsApp.
Book on WhatsAppQuestions we get on this
- Do I need to pay anything to hold my POP transfer booking?
- No. There is no prepayment or deposit. You confirm the price on WhatsApp and pay the driver at the end of the ride, or arrange a bank transfer if you need an invoice.
- Can I pay in Dominican pesos instead of US dollars?
- Yes. Drivers accept either. If you pay in pesos, the conversion is close to the bank rate for that day, not the weaker rate posted at airport currency counters.
- Is a tip expected?
- No. Tipping is optional and never required. The quoted fare is the full price of the transfer.
- Does the price include tolls and taxes?
- Yes. The number you are quoted already covers tolls, local taxes and waiting time for a tracked flight that lands late.
- Can I get an invoice for company travel?
- Yes. Ask when you request the quote and we send a bank transfer option with a receipt itemising the fare and vehicle class before the trip.
- How much do I save booking a round trip?
- 5% off the combined round-trip price. A Sosúa round trip is $67 Standard instead of $70 for two separate one-way bookings.